Conditions and Terms
Shipping and Handling: All in-stock products ship the same day (order must be received before 2 PM P.S.T) through Fed Ex. unless otherwise indicated. We do have wholesale customers as well. Orders received on Holidays and Weekends will ship the following business day. Please allow 3-6 business days for shipping.
Return/Exchange Policy: All products carry a Life Time Guarantee. However, if you are not completely satisfied with your purchase, you may return any item within 60 days of purchase. We will be glad to make an exchange, issue a credit or refund. Refunds are processed by a refund check or issue via Pay Pal. All returns must include the original packaging. Customers are responsible for return shipping charges and all returns are subject to a 10% restocking fee. To begin the return/exchange process, please go to the contact us page on the site.
In the event, an item is damaged during shipping or the customer receives a defective item; the customer will have the option of receiving a replacement product or a store credit. To begin the process of a defective /damaged product we will need to be notified in 5 business days from arrival of the shipment. Please include a photo of the damaged or defective material for review. We do ask that you keep the damaged product until the claim is settled as the shipping company may want to inspect the damaged items. All claims are generally settled quickly with replacement product being shipped back within 10 – 14 days.
*Prices may change without notice. Please consult an service associate or refer to the website for accurate price details.

